Cancelling a Booking
Discounts & Discounted Tickets
Gift Cards & Vouchers
- How can I retrieve and present voucher codes for gifting or redemption?
- What are the options for expired or unprocessable vouchers at Immersive Gamebox?
- What should you do if a gift card is purchased for the wrong Immersive Gamebox venue?
- How do I redeem an Immersive Gamebox voucher?
- Can Immersive Gamebox gift cards & vouchers be used at Gravity venues or similar locations?
- How do I redeem the Perfect Gift voucher?
Changing a Booking
- What are the policies and potential charges for rescheduling a booking?
- How can I add additional gameplay time to my Immersive Gamebox booking, and what does it cost?
- How can I modify my Immersive Gamebox booking or reinstate a canceled player?
- How can I modify my Immersive Gamebox booking to add players, games, or rooms?
- I have a booking at the wrong venue, how do I fix this?
- Can I add guests to my booking?
Making a Booking
- How do I make a booking?
- How can I preview games available in the Immersive Gamebox?
- How do I use my Game Pass or Unlimited Play Pass?
- How do I use my Choose Later experience?
- How does game selection and availability work for reserved time slots at Immersive Gamebox?
- What are the booking policies and available options at Immersive Gamebox?